This week was a total mess. I felt terrrible and I performed terribly at work. I even received an email with a frown face because I responded to something in a way that I should not have. The boss was not happy.
It’s Monday and I get up in an ok mood, I’m up at seven and I am a little grogy but I go ahead and make my morning coffee. I’m not hungry this morning so I skip breakfast. I then get online and see there are a load of emails already from our friends from Viet Nam. They are many hours ahead and they are working hard already. We have a call with them at nine in the morning to go over the new site for our friends in Mexico. There were some issues last week that we must talk about. The only issue for me, is well the heavy accents. And then, the subject matter. They are speaking something about our systems and how they did or did not interact and that is why we had the issues that we had. I am trying to keep up, but I have no idea what they are talking about. I am listening carefully to hear if my boss tells me to take care of something. My boss eventually tells me that I need to follow up with business on this. Great, I have no clue of what ‘this’ is but hey, what the hell. I’ll send them a message.
Later on in the day we had an issue with another site where users were not able to see their dealers’ information online. I sent emails to the developers for them to look into the issues. And here comes the questions of what systems are they supposed to be able to view and what other systems are the users not attached to? These types of questions drive to drink. I was not tought about systems so I have to send seperate emails to the boss to ask such things. The bosses reply is that I along with my previous boss were the business users and I should know how this works. I had to bad mouth my previous boss a bit and let my current boss know that I was never taught about systems. I learned how to post content and only know about that end when it comes to systems. As for how systems interact with each other for the site to work, I simply do not know. My mind was screaming…I have no f*cking clue. So I nicely asked if we could have a session on how these systems interact with each other. Surprisingly to me, the boss said sure. Again the boss mentioned that I should have known this when I was working for these sites for many years. Of course that made me feel like a bag of garbage. But that was my entire day.
Tuesday, Wednesday and Thursday were a blur. I had a bunch of product launching and there were a lot of them. One group was so backed up that they provided me with their content the day before. The content was in the incorrect format and I had to send them all back. About an hour later or so, they were provided again. Now, we are already at six in the evening when the updated content was received. I didn’t even look at them closely, I simply downloaded everything to my computer, and then uploaded them to the system and pushed them through a workflow. As I’m creating the templates I am noticing that they are not working right. Damn it, they are in the wrong format, again. I had to send out another message to the provider to make the updates one more time. At this point I logged off. I’ll take care of them in the morning.
The next morning I couldn’t sleep, thinking about the all of the work that I need to do for my marketing job. I get up at five in the morning and think about getting to work on these items. I make my morning coffee and get to work. I work on these until nine in the morning, the time they are due to be live on the site. I don’t completely finish placing all of the content on the site. But the main items that need to be ther are where they are supposedto be. I sent a email to the developers to replicate the site and we are all good. An hour later, I have another set of products launching on the website. This one runs smoother. Thankfully the team provided me with the content a few weeks prior to the launch, as we always request them, and they did as such. The launch went off flawlessly but I had to request for the developer to replicate the site for a second time. For this I must create tickets in order for this to happen. So, I need to create a spread sheet with launch information. One spread sheet per launch. So I had four launch spread sheet opened. I then have another spread sheet for tickets that are created for the developers. That’s a fifth spread sheet. I then have yet another spread sheet where I have all of the content that is posted so that my boss and the other bosses can see how much work I’m actually doing or working on. Seven spread sheets opened up at the same time on a sixteen inch laptop. That’s a lot of lines.
If you’re interested this is what we launched at Canon this week. EOS M50 Mark II Content Creator Kit for mirrorless cameras. Captures high resolutuiona and 4k videos. Remote cameras CR-N500 and CR-N300. We also launched a few accessories for EOS camera, EOS Webcam Startet Kits. These are great if you’ve already have and EOS and transform it into a powerful webcam. And last but not least, we also launched the imagePROGRAF TZ-30000. A large multifunction printer that does it all.
Needless to say, I was very busy launching all of these product and trying to also be a business analyst for all of the websites I am responsible for.
There was so much work to do and I was so stressed out that after I finished my work, I had dinnner than went right to bed. All three days. My colleagues were also stressed. I received emails from coworkers at one in the mornig some at six in the morning. Everyone is working way overtime and everyone is going out of their minds. It doesn’t make me feel better, but at least I know that I am not alone on this crazy journey.
On Friday, I am playing catchup. Since I wasn’t able to do much of my other work during this week due to the launches, I am looking through 200 emails that I have not responded to. I have a lot of content to post on the websites and not much time to do it as I also have to ensure that my business analyst work is being worked on. I have a big analyst job coming up that I keep on pushing off because there are system that I am not too sure about and need to have answers for the boss. Yes, I am procrastinating this one. I hate not know what I’m doing. Flying by the seat of my pants is not the way I like to go. Meanwhile, there are meetings upon meetings that I must attend.
Needless to say, this was a very frustrating week.
Until next time.
Stay safe.
Best,
Isabel
Isabel's world 